Privacy Policy for CnectNPlay

Effective Date: July 1, 2025

At Codexia Tech, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our mobile application CnectNPlay (the “App”).

1. Information We Collect

a. Personal Information

When you register with us, we collect personally identifiable information such as your name, email address, or phone number. This information is required to create and maintain your account and to personalize your experience.

b. Location Information

We collect precise geolocation data to help you find games nearby and to set a location when hosting a game. You can disable this via your device settings, but doing so may limit some functionalities of the app.

c. Media Access

We request access to your camera and photos so you can upload profile pictures, share images in chat, or submit in-app feedback. These are stored securely and never shared without your consent.

d. Chat and Communication Data

All chat data (text and media) is stored securely to ensure smooth delivery, moderation, and to maintain the integrity of group communications within the app.

e. Usage and Analytics

We gather anonymized data like feature usage, crashes, and session length through third-party services (such as Firebase Analytics) to improve user experience and app performance.

2. How We Use Your Information

• To register and manage user accounts
• To match players for games based on skill and preferences
• To communicate with you via push notifications or email
• To enforce our community standards and respond to abuse reports
• To improve app functionality, UI/UX, and safety features

3. Sharing of Information

We may share your information with:

• Service providers that assist with hosting, messaging, and analytics
• Law enforcement or regulatory agencies if required by law
• Other users, when you voluntarily interact with them (e.g., chat or host a game)

4. Data Retention

We retain your data as long as your account is active or as needed to fulfill legal obligations. You may request account deletion at any time by contacting us.

5. Your Rights

• You may access, update, or delete your personal data
• You may opt out of marketing communications
• Residents of certain regions (e.g., EU or California) may have additional rights under GDPR or CCPA

6. Security

We employ encryption and secure data centers to protect your data. However, no system can guarantee 100% protection.

7. Children’s Privacy

The App is not directed to children under 13. We do not knowingly collect data from children below this age. Parents can contact us for data deletion requests.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users via app updates or email notices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: contact@codexiatech.com