BatesRx Privacy Policy

Effective Date: July 2026

This Privacy Policy explains how BatesRx ("the App") collects, uses, stores, and protects your information when you use the BatesRx mobile application.

BatesRx is developed and operated by BATESRX LLC.

Information We Collect

Account Information

• First and last name
• Email address
• Account credentials

Health & Nutrition Information

• Height
• Weight
• Age
• Gender
• Nutrition goals
• Meal preferences
• Pantry items
• Health and wellness information voluntarily entered by you

How We Use Your Information

• Create and manage your account.
• Generate personalized meal plans and nutrition recommendations.
• Save your preferences.
• Improve app functionality and performance.
• Provide customer support.
• Maintain security and prevent misuse.
• Comply with applicable legal obligations.

AI Services

BatesRx offers AI-powered nutrition and wellness features. When you choose to use these features, information you provide may be securely transmitted to trusted third-party AI service providers solely for generating nutrition recommendations, recipes, meal plans, and AI-powered responses.

AI processing occurs only when you actively use AI-powered functionality.

Information Sharing

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate BatesRx, including providers for:

• User authentication
• Analytics
• AI processing
• Customer support

These providers are required to maintain appropriate safeguards for your information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure.

Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

BatesRx is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information.
• Withdraw consent where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page and become effective immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

BATESRX LLC
2875 S Orange Ave
Orlando, FL 32806-5451
United States

Email: contact@batesrx.net
Phone: +1 407-901-7901